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Our policies on Customer Support, Payment Methods, Returns, and Privacy.
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Customer Support
We want you to have the best possible shopping experience with SaveOnSalonProducts.com. We want you to be happy with the products you puchase and absolutely delighted with our service, quality and value. We know that you, the customer, are the reason for our business. Please be assured that we appreciate your business.
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Accepted Payment Methods
Our store accepts Visa, Mastercard, as well as payment by check, or money order.
Our Return Policy
Refunds may be issued 30 days from the time of purchase. All unopened merchandise will be accepted for a 100% full refund. Opened or used products will not be refundable. If you wish to return product, please notify us by sending an e-mail to saveonsalonproducts@hotmail.com
Please include order number and the reason you want to return the item.
We will be able to credit your account for the merchandise, or replace the merchandise once the merchandise or damaged merchandise is returned to us. Credits and replacements will be issued once merchandise is inspected by one of our staff.
Privacy Policy
We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.
Ordering Questions
If you have special questions about ordering, please give us a call. Our office hours are Monday through Friday, 9:00am -5:00pm EST. If you have questions or need assistance, please email us at saveonsalonproducts@hotmail.com or call 904-260-1300.
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Our Guarantee:
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30 Day Lowest-Pricing Guarantee
Through extensive research, we have found that we are the top online store offering the best value on the web. We guarantee that if, within 30 days of purchasing one of our products, you find a better price online, we will credit you the difference on your next purchase with SaveOnSalonProducts.com. To qualify for this credit, send proof of the lower price via email to info@saveonsalonproducts.com. Include the hyperlink to the competitor's website page where that product and price is indicated. Please reference this in the "comments section" of your next order with us so that we can give you the credit. Unsubstantiated claims cannont to credited.
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